Enterprisefrazer.ai

Frazer for your company.
Your servers, ours, or fully private.

Bring the servers you own, rent Frazer servers, or run Frazer Private on any box under an annual license. Your identity provider, every write on the record, and spend that pauses instead of surprising you.

01 · Ways to run itFig. 1

Three ways to run Frazer.
One release, wherever it runs.

Where the control plane sits, where your workloads run, and who looks after the hardware.

Fig. 1Where the control plane and your workloads runFrazer Private on request
  • Your servers

    Your workloads run on servers you own or rent; Frazer runs the control plane.

    Connection
    Servers dial out to Frazer; no inbound ports
    You run
    Hardware, power, firmware
    Frazer runs
    OS image, control plane, isolation
  • Frazer servers

    Dedicated servers by the month, or the Frazer fleet by the second.

    Where
    us-virginia1, Vint Hill, Virginia
    Before and after
    Burn-in before, wiped before reuse
    Frazer runs
    Everything below your workloads
  • Frazer Private · On request

    The whole of Frazer on your boxes, from the same release and installer as the hosted service.

    Network
    Air-gapped installs supported
    License
    Annual, verified offline
    Agreement
    A full commercial agreement
02 · Included

What every organization gets.
Whichever way you run it.

  • Every write on the record

    Plans, revisions and an audit entry for people, agents and Frazer itself.

  • Spend in plain view

    Budgets on the forecast; caps pause new spend and never delete.

  • Open source inside

    Only redistributable open-source components; no source-available licenses in the product.

  • Your identity provider

    SSO, SCIM and built-in roles; agents act on behalf of a person.

  • Status that survives us

    frazerstatus.com runs off-platform; an infra log of our own incidents.

  • Security Center in every organization

    On by default, with nothing to install. Compliance evidence export is the Business plan.

  • Staff access on your record

    Our staff reach your data only with your consent or a recorded break-glass reason, and every action is in your audit log.

03 · Support and service levels

Who to talk to, and what we promise.
The numbers are in your order form.

Support cases
Open and follow them in the console, the CLI or over MCP.
Response times
By severity, with the targets set in your order form.
Service levels
The Service Level Agreement covers the console and API at 99.9% a month, and your order form can add more. When one is missed, the credit is computed from our own probes and metering and applied automatically, with no claim to file.
Status
frazerstatus.com, off our platform, per region and service.
Incidents
If one affected you, owners and security contacts get an email with the infra log write-up.
04 · For your review

The documents your review needs.
Ask for any of them before you sign.

Questions

Enterprise, answered.

Can we run Frazer entirely on our own hardware?

Yes. With your own servers, your workloads run on your hardware and Frazer runs the control plane; the servers dial out, with no inbound ports. Frazer Private, on request, puts the control plane on your boxes as well, air-gapped if you need it.

What happens if a Frazer Private license expires?

You get 30 days of grace, then a restricted mode. Nothing that is running stops, and no data is deleted.

How do upgrades work on Frazer Private?

Private follows the same releases as the hosted service. The three newest minor versions are supported, with monthly patches, and the installer upgrades one minor at a time. A release runs on the hosted service for two weeks before it reaches Private.

Is there an SLA?

Yes. The published Service Level Agreement covers the console and API at 99.9% a month, and your order form can add service levels and support response targets. When a monthly service level is missed, the credit is computed from our own probes and metering and applied automatically; there is no claim to file.

Is Frazer audited or certified?

Not yet. It is too early, so we make no audit or certification claims. When we have reports, they will be on Security and trust.

Pay for what we manage.
Not for what you own.