1. What this list is
A sub-processor is a company outside Frazer that processes personal data for Frazer AI LLC. The list above names every one of them, what it does, which personal data it handles and where. It covers personal data Frazer processes for itself, such as what you send through our forms, and personal data Frazer processes for customers under the Data Processing Addendum.
Frazer runs its own platform on its own software. A company joins this list only when it processes personal data for Frazer, and only after we have a contract with it that protects that data at least as well as the Data Processing Addendum does.
2. Changes, and how you hear about them
- 30 days ahead. Before a new sub-processor starts processing personal data, or an existing one starts doing something different with it, we update this list and email the owners and billing contacts of every customer organization 30 days ahead.
- Everyone else can follow the legal feed, which announces every new version of this list, or versions.json, which changes when the list does.
- Emergencies. If we must replace a sub-processor at short notice to keep Frazer secure or running, we tell you as soon as we can, with the reason, and you keep the right to object below.
3. Objecting to a change
A customer may object to a new sub-processor during the notice period by writing to privacy@frazer.ai with the reasons, which must relate to data protection. We will discuss it in good faith and look for a way to serve you without that sub-processor. If we cannot find one, you may end the services that depend on it, without a penalty, and we refund any amount you prepaid for them for the time after the end. The Data Processing Addendum sets out the details.
4. What is not on this list
Some companies handle your data because you chose them, not because Frazer did. They work under your own agreement with them:
- the providers and sites where servers you bring run;
- model providers you call with your own keys through the LLM gateway;
- tools you connect, such as your chat or your code host, which receive what you send them.
Our professional advisers, such as lawyers and accountants, and authorities we must answer by law are also not sub-processors. The Privacy Policy describes when we share data with them.